The below guide provides a conceptual overview of the applications that make up the
BMC Remedy IT Service Management (BMC Remedy ITSM) Suite of applications.
ITIL process BMC Remedy ITSM application:
Change management ==>BMC Remedy Change Management
Release management ==>BMC Remedy Change Management
Incident management ==>BMC Remedy Incident Management
Problem management ==>BMC Remedy Problem Management
Service asset and configuration management ==>BMC Remedy Asset Management
Checkout here IBM BMC guide.
Related Posts
