Whenever I am planning to fill a key role in one of my businesses I always prefer to meet any potential candidates on at least one or two occasions. This always helps because you can learn as much about a person from their demeanour and body language as from what they are actually saying to you.
But in the busy modern environment where most of us have packed diaries and demanding lives it is not always possible to get together at the same time and place. Therefore it becomes more and more commonplace to hold interviews over the telephone – a situation which demands a completely different set of skills.
In many ways the telephone interview can be even more mentally challenging than a face to face situation; requiring more focus and concentration.