The guide below gives you an overview of the applications that make up the BMC Remedy IT Service Management (BMC Remedy ITSM) Suite.
ITIL process BMC Remedy ITSM application:
Change management ==>BMC Remedy Change Management
Release management ==>BMC Remedy Change Management
Incident management ==>BMC Remedy Incident Management
Problem management ==>BMC Remedy Problem Management
Service asset and configuration management ==>BMC Remedy Asset Management
Checkout here IBM BMC guide.
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