IBM BMC Remedy User Guide

The below guide provides a conceptual overview of the applications that make up the
BMC Remedy IT Service Management (BMC Remedy ITSM) Suite of applications.

ITIL process                         BMC Remedy ITSM application:

Change management ==>BMC Remedy Change Management
Release management ==>BMC Remedy Change Management
Incident management ==>BMC Remedy Incident Management
Problem management ==>BMC Remedy Problem Management
Service asset and configuration management ==>BMC Remedy Asset Management

Checkout here IBM BMC guide.

Related Posts

Author: Srini

Experienced software developer. Skills in Development, Coding, Testing and Debugging. Good Data analytic skills (Data Warehousing and BI). Also skills in Mainframe.