IBM BMC Remedy User Guide

The guide below gives you an overview of the applications that make up the BMC Remedy IT Service Management (BMC Remedy ITSM) Suite.

ITIL process                         BMC Remedy ITSM application:

Change management ==>BMC Remedy Change Management
Release management ==>BMC Remedy Change Management
Incident management ==>BMC Remedy Incident Management
Problem management ==>BMC Remedy Problem Management
Service asset and configuration management ==>BMC Remedy Asset Management

Checkout here IBM BMC guide.

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